Q.1.3 Organisations such as Facebook, Airbnb and Uber have harnessed social capital to grow their market shares and become major disruptive forces in their industries. Define and explain how a digital citizen can build and enhance social capital.

Q1.3

Digital citizens can build and enhance social capital by promoting and advertising organisations to help get more people to use them and also to get a good image and brand name. They can share and leave comments of the positive things they know and appreciate about the organisations and what they can offer. They can get trust by the organisation and get help from one another when needed. 

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